MSOL For Hospitality
MSOL For Hospitality
The System Behind
Exceptional Stays
The System Behind
Exceptional Stays
A connected platform that helps hotels and resorts deliver smoother operations
and better guest experiences.
A connected platform that helps hotels and resorts deliver smoother operations
and better guest experiences.
A connected platform that helps hotels and resorts deliver smoother operations, and better guest experiences.
Solutions We Offer
A Complete System Built
for Modern Hospitality
MSOL brings the core parts of your hotel together—giving you one platform to run experiences, operations, services, and management.
Solutions We Offer
A Complete System Built for Modern Hospitality
MSOL brings the core parts of your hotel together—giving you one platform to run experiences, operations, services, and management.
Solutions We Offer
A Complete System Built for Modern Hospitality
MSOL brings the core parts of your hotel together—giving you one platform to run experiences, operations, services, and management.
How It Works
How It Works
How It Works
Three Portals.
One Connected Experience.
Three Portals.
One Connected Experience.
Three Portals.
One Connected Experience.
MSOL brings every user into one ecosystem with dedicated portals designed for guests, staff, and external partners
keeping operations aligned and communication seamless across the entire property.
MSOL brings every user into one ecosystem with dedicated portals designed for guests, staff, and external partners, keeping operations aligned and communication seamless across the entire property.
MSOL brings every user into one ecosystem with dedicated portals designed for guests, staff, and external partners, keeping operations aligned and communication seamless across the entire property.
Guest Portal
Guests can book experiences, order food, request services, manage reservations, and access property information — all in one intuitive interface.
Staff Portal
Teams handle tasks, service tickets, room status, attendance, updates, and daily operations from a centralized hub that keeps everyone aligned.
Vendor Portal
Excursion partners, activity providers, and service vendors manage schedules, listings, and availability — reducing manual coordination for hotel staff.
Guest Portal
Guests can book experiences, order food, request services, manage reservations, and access property information — all in one intuitive interface.
Staff Portal
Teams handle tasks, service tickets, room status, attendance, updates, and daily operations from a centralized hub that keeps everyone aligned.
Vendor Portal
Excursion partners, activity providers, and service vendors manage schedules, listings, and availability — reducing manual coordination for hotel staff.
Guest Portal
Guests can book experiences, order food, request services, manage reservations, and access property information — all in one intuitive interface.
Staff Portal
Teams handle tasks, service tickets, room status, attendance, updates, and daily operations from a centralized hub that keeps everyone aligned.
Vendor Portal
Excursion partners, activity providers, and service vendors manage schedules, listings, and availability — reducing manual coordination for hotel staff.
System Modules
System Modules
Everything Your Hotel Needs
in One Place
Everything Your Hotel Needs in One Place
Everything Your Hotel Needs
in One Place
Each module is designed to work seamlessly with the others, creating a smarter and more consistent experience for your guests and your team.
Each module is designed to work seamlessly with the others, creating a smarter and more consistent experience for your guests and your team.
Each module is designed to work seamlessly with the others, creating a smarter and more consistent experience for your guests and your team.
Guest Experience & Upselling
Guest Experience & Upselling
Guest Experience & Upselling
Make it easy for guests to discover and purchase services throughout their stay.
Make it easy for guests to discover and purchase services throughout their stay.
Make it easy for guests to discover and purchase services throughout their stay.
Experience Packages
Instant booking for romantic dinners, celebrations, and personalized add-ons — creating new revenue without extra staff effort.
SPA, Activities & Excursions
Food, Services & On-Site Purchases
Loyalty & Rewards
Experience Packages
Instant booking for romantic dinners, celebrations, and personalized add-ons — creating new revenue without extra staff effort.
SPA, Activities & Excursions
Food, Services & On-Site Purchases
Loyalty & Rewards
Experience Packages
Instant booking for romantic dinners, celebrations, and personalized add-ons — creating new revenue without extra staff effort.
SPA, Activities & Excursions
Food, Services & On-Site Purchases
Loyalty & Rewards
Operations & Staff Management
Operations & Staff Management
Operations & Staff Management
Organize how your team works each day with tools that improve productivity, reduce errors, and help managers oversee performance clearly.
Organize how your team works each day with tools that improve productivity, reduce errors, and help managers oversee performance clearly.
Organize how your team works each day with tools that improve productivity, reduce errors, and help managers oversee performance clearly.
Mobile Tools for Daily Tasks
Housekeeping, technical, and F&B teams can log tasks, report issues, and share photos/videos directly from their phones.
Reception & Workforce Control
Payroll & Performance Oversight
Mobile Tools for Daily Tasks
Housekeeping, technical, and F&B teams can log tasks, report issues, and share photos/videos directly from their phones.
Reception & Workforce Control
Payroll & Performance Oversight
Mobile Tools for Daily Tasks
Housekeeping, technical, and F&B teams can log tasks, report issues, and share photos/videos directly from their phones.
Reception & Workforce Control
Payroll & Performance Oversight
Smart Room & NFC System
Smart Room & NFC System
Smart Room & NFC System
Modernize access, reduce energy waste, and streamline room readiness with automated smart-room tools.
Modernize access, reduce energy waste, and streamline room readiness with automated smart-room tools.
Modernize access, reduce energy waste, and streamline room readiness with automated smart-room tools.
NFC Access & Guest Flow
Guests enter rooms and facilities with NFC bracelets, improving security while removing the hassle of lost or damaged key cards.
Automated Room Environment
Intelligent Service Signals
Property-Wide Intelligent Operations
NFC Access & Guest Flow
Guests enter rooms and facilities with NFC bracelets, improving security while removing the hassle of lost or damaged key cards.
Automated Room Environment
Intelligent Service Signals
Property-Wide Intelligent Operations
NFC Access & Guest Flow
Guests enter rooms and facilities with NFC bracelets, improving security while removing the hassle of lost or damaged key cards.
Automated Room Environment
Intelligent Service Signals
Property-Wide Intelligent Operations
Automation & AI Workflows
Automation & AI Workflows
Automation & AI Workflows
Let MSOL handle repetitive processes, communication, and data collection so your staff can focus on service, not manual tasks.
Let MSOL handle repetitive processes, communication, and data collection so your staff can focus on service, not manual tasks.
Let MSOL handle repetitive processes, communication, and data collection so your staff can focus on service, not manual tasks.
Automated Guest Communication
Surveys, reminders, confirmations, and follow-ups are sent automatically, ensuring consistent touchpoints without extra staff effort.
Operational Automations
AI Insights & Smart Decisions
Automated Guest Communication
Surveys, reminders, confirmations, and follow-ups are sent automatically, ensuring consistent touchpoints without extra staff effort.
Operational Automations
AI Insights & Smart Decisions
Automated Guest Communication
Surveys, reminders, confirmations, and follow-ups are sent automatically, ensuring consistent touchpoints without extra staff effort.
Operational Automations
AI Insights & Smart Decisions
Where Comfort Comes First
Seamless access, smooth service, and intuitive experiences — all designed around the guest.
Where Comfort Comes First
Seamless access, smooth service, and intuitive experiences — all designed around the guest.
Where Comfort Comes First
Seamless access, smooth service, and intuitive experiences — all designed around the guest.
Service Tickets & Timed Responses
Service Tickets & Timed Responses
Service Tickets & Timed Responses
MSOL organizes all service requests — from housekeeping to maintenance — with real-time tracking and automated SLAs that keep teams aligned and on time.
MSOL organizes all service requests — from housekeeping to maintenance — with real-time tracking and automated SLAs that keep teams aligned and on time.
MSOL organizes all service requests — from housekeeping to maintenance — with real-time tracking and automated SLAs that keep teams aligned and on time.
Centralized Service Requests
All issues and tasks flow into one place, ensuring nothing gets lost and every request reaches the right department instantly.
Timed Responses (SLA) & Escalations
Multi-Channel Notifications
Centralized Service Requests
All issues and tasks flow into one place, ensuring nothing gets lost and every request reaches the right department instantly.
Timed Responses (SLA) & Escalations
Multi-Channel Notifications
Centralized Service Requests
All issues and tasks flow into one place, ensuring nothing gets lost and every request reaches the right department instantly.
Timed Responses (SLA) & Escalations
Multi-Channel Notifications
Excursions & Vendor Management
Excursions & Vendor Management
Excursions & Vendor Management
MSOL centralizes all excursions and vendor offerings, helping hotels generate more revenue while reducing the manual work of coordination, approvals, and follow-ups.
MSOL centralizes all excursions and vendor offerings, helping hotels generate more revenue while reducing the manual work of coordination, approvals, and follow-ups.
MSOL centralizes all excursions and vendor offerings, helping hotels generate more revenue while reducing the manual work of coordination, approvals, and follow-ups.
Guest Booking for Experiences
Guests can browse and book experiences directly, increasing participation without adding pressure on the reception team.
Vendor Self-Management
Automated Approvals & Commissions
Guest Booking for Experiences
Guests can browse and book experiences directly, increasing participation without adding pressure on the reception team.
Vendor Self-Management
Automated Approvals & Commissions
Guest Booking for Experiences
Guests can browse and book experiences directly, increasing participation without adding pressure on the reception team.
Vendor Self-Management
Automated Approvals & Commissions
Payments & Financial Control
Payments & Financial Control
Payments & Financial Control
MSOL centralizes every transaction — from room charges to on-property spending — with automated tracking that reduces errors and protects revenue.
MSOL centralizes every transaction — from room charges to on-property spending — with automated tracking that reduces errors and protects revenue.
MSOL centralizes every transaction — from room charges to on-property spending — with automated tracking that reduces errors and protects revenue.
Digital & NFC-Based Payments
Guests pay using digital methods or NFC bracelets across the property.
Room Charges & Wallet Management
Automated Payouts & Financial Reporting
Digital & NFC-Based Payments
Guests pay using digital methods or NFC bracelets across the property.
Room Charges & Wallet Management
Automated Payouts & Financial Reporting
Digital & NFC-Based Payments
Guests pay using digital methods or NFC bracelets across the property.
Room Charges & Wallet Management
Automated Payouts & Financial Reporting
Why Choose MSOL?
Why Choose MSOL?
Why Choose MSOL?
Built to Run Modern
Hospitality
Built to Run Modern
Hospitality
Built to Run Modern
Hospitality
One connected system designed to give hotel owners full visibility, lower operating costs, and smarter control across the property.
One connected system designed to give hotel owners full visibility, lower operating costs, and smarter control across the property.
One connected system designed to give hotel owners full visibility, lower operating costs, and smarter control across the property.
End-to-End System
End-to-End System
End-to-End System
One platform covering guest experience, operations, automation, payments, and smart environments.
One platform covering guest experience, operations, automation, payments, and smart environments.
One platform covering guest experience, operations, automation, payments, and smart environments.
Connected Portals
Connected Portals
Connected Portals
Dedicated portals for guests, staff, and vendors — all working together in one ecosystem.
Dedicated portals for guests, staff, and vendors — all working together in one ecosystem.
Dedicated portals for guests, staff, and vendors — all working together in one ecosystem.
Real-Time Intelligence
Real-Time Intelligence
Live insights into rooms, services, and performance to support faster, better decisions.
Live insights into rooms, services, and performance to support faster, better decisions.
Real-Time Intelligence
Live insights into rooms, services, and performance to support faster, better decisions.
Lower Operational Costs
Smart environments and automation seamlessly integrated through advanced system integrations (powered by H-Bot).
Lower Operational Costs
Lower Operational Costs
Automation and smart environments reduce manual work, energy waste, and inefficiencies.
Automation and smart environments reduce manual work, energy waste, and inefficiencies.
Integrated Smart Technology
Integrated Smart Technology
Integrated Smart Technology
Smart environments and automation seamlessly integrated through advanced system integrations (powered by H-Bot).
Smart environments and automation seamlessly integrated through advanced system integrations (powered by H-Bot).
Smart environments and automation seamlessly integrated through advanced system integrations (powered by H-Bot).
Built to Scale
Built to Scale
Built to Scale
Designed for decision-makers, easy to onboard, and adaptable to hotels and resorts of any size.
Designed for decision-makers, easy to onboard, and adaptable to hotels and resorts of any size.
Designed for decision-makers, easy to onboard, and adaptable to hotels and resorts of any size.
How It Works
How It Works
How It Works
One Connected Platform
One Connected Platform
One Connected Platform
MSOL connects guests, rooms, teams, and services through a single system
so every update is shared instantly and every department stays aligned.
MSOL connects guests, rooms, teams, and services through a single system
so every update is shared instantly and every department stays aligned.
MSOL connects guests, rooms, teams, and services through a single system, so every update is shared instantly and every department stays aligned.
Single Connected Platform
All room updates, guest actions, and service requests flow into one system. Every team sees the same information in real time.
Step 1
Let Work Flow Automatically
Tasks move automatically to the right department—reducing manual steps and keeping operations fast and organized.
Step 2
See the Whole Picture
Managers get a unified view of the property, from service performance to room readiness, without switching between tools.
Step 3
Single Connected Platform
All room updates, guest actions, and service requests flow into one system. Every team sees the same information in real time.
Step 1
Let Work Flow Automatically
Tasks move automatically to the right department—reducing manual steps and keeping operations fast and organized.
Step 2
See the Whole Picture
Managers get a unified view of the property, from service performance to room readiness, without switching between tools.
Step 3
Single Connected Platform
All room updates, guest actions, and service requests flow into one system. Every team sees the same information in real time.
Step 1
Let Work Flow Automatically
Tasks move automatically to the right department—reducing manual steps and keeping operations fast and organized.
Step 2
See the Whole Picture
Managers get a unified view of the property, from service performance to room readiness, without switching between tools.
Step 3
Why It Matters
Why It Matters
Everything Works Better
When It’s Connected
Everything Works Better
When It’s Connected
Everything Works Better
When It’s Connected
Hotels run on many moving pieces. When your systems and teams are aligned, operations become faster, clearer, and easier for everyone.
Hotels run on many moving pieces. When your systems and teams are aligned, operations become faster, clearer, and easier for everyone.
Hotels run on many moving pieces. When your systems and teams are aligned, operations become faster, clearer, and easier for everyone.
Real-Time Visibility
Real-Time Visibility
Real-Time Visibility
See updates across rooms, guests, and operations instantly.
See updates across rooms, guests, and operations instantly.
See updates across rooms, guests, and operations instantly.
One Place for Everything
Manage services, tasks, and information from one connected system.
One Place for Everything
Manage services, tasks, and information from one connected system.
One Place for Everything
Manage services, tasks, and information from one connected system.
Consistent Guest Experience
Consistent Guest Experience
Consistent Guest Experience
Deliver smoother, more reliable service across every touchpoint.
Deliver smoother, more reliable service across every touchpoint.
Deliver smoother, more reliable service across every touchpoint.
Faster Service Delivery
Faster Service Delivery
Faster Service Delivery
Reduce steps and help teams respond quicker to guest needs.
Reduce steps and help teams respond quicker to guest needs.
Reduce steps and help teams respond quicker to guest needs.
Better Team Coordination
Keep housekeeping, reception, F&B, and operations fully in sync.
Better Team Coordination
Keep housekeeping, reception, F&B, and operations fully in sync.
Better Team Coordination
Keep housekeeping, reception, F&B, and operations fully in sync.
Case Study
Case Study
Case Study
Royal Mandarin Resort
Royal Mandarin Resort
Royal Mandarin Resort
A connected hospitality operation powered by MSOL.
A connected hospitality operation powered by MSOL.
A connected hospitality operation powered by MSOL.
Cashless Hospitality, Fully Controlled
Intelligent Room Experience
Intelligent Room Experience
Integrated With
NFC-Based Payments
NFC-Based Payments
Designed Around the Guest
Real-Time Control
Cashless Hospitality, Fully Controlled
Intelligent Room Experience
Intelligent Room Experience
Integrated With
NFC-Based Payments
NFC-Based Payments
Designed Around
the Guest
Real-Time Control
Cashless Hospitality, Fully Controlled
Intelligent Room Experience
Designed Around the Guest
Real-Time Control
NFC-Based Payments
Ready to Modernize Your Hotel ?
Book a consultation and discover how MSOL can streamline operations, reduce costs, and power smarter hospitality.
Ready to Modernize Your Hotel ?
Book a consultation and discover how MSOL can streamline operations, reduce costs, and power smarter hospitality.
Ready to Modernize Your Hotel ?
Book a consultation and discover how MSOL can streamline operations, reduce costs, and power smarter hospitality.
We turn bold ideas into working technology.
With full control over design, development, and deployment, we deliver solutions that perform in the real world and scale with purpose.
We turn bold ideas into working technology.
With full control over design, development, and deployment, we deliver solutions that perform in the real world and scale with purpose.
We turn bold ideas into working technology.
With full control over design, development, and deployment, we deliver solutions that perform in the real world and scale with purpose.